How points are earned and how to use them

Earning points at dhaka89 requires no extra effort — just play as you normally would and they add up automatically. You get 1 point for every ৳100 wagered across Sports Betting, slots, and Live Casino. At the Diamond tier, a 3x points multiplier means you earn three times as many points on every bet. Accumulated points can be redeemed for cash, free bets, or slot credits.

Can my VIP level go down?

Yes, but the rules are fair. dhaka89 VIP tiers are reviewed once every 6 months. If you haven't accumulated enough points in the past 6 months, you may drop one tier. That said, playing regularly over those 6 months is usually enough to hold your position. To maintain Diamond tier, you'll need to earn an average of around 2,500 points per month.

How & When You Receive Your Cashback

Weekly cashback is credited to your account automatically every Monday morning — no claim needed. It's calculated based on your net losses for the week up to Saturday night. For example, a Gold tier member who loses ৳10,000 in a given week will receive ৳1,200 (12%) cashback on Monday morning.

How Your Dedicated Manager Works

Once you reach the Gold tier, a dedicated manager from dhaka89's VIP Team will reach out to you directly. They understand your betting preferences and tailor offers accordingly. For any withdrawal issues or technical problems, contacting your manager directly gets you a faster resolution than going through general chat.